Well, it’s Friday at the Whitt house, which means that we’re out and about and on the run. I hope that you have a wonderful weekend with your family. Don’t waste it. Invest it. Spend time together – you’ll never regret it. The time you invest in your family will return greater dividends than the time you waste on other personal endeavors.
I want to pass along something that I came across recently that really got my attention. I have to admit that I was fortunate enough to have been taught every one of these principles from my many mentors over the years, but never so succinctly or in a form that’s so easy to remember. Teach this one to your children. They’ll develop into a better person as a result.
Thinking of the word “ladder” will help you remember these six steps to successful communication.
L ook at the person who is speaking to you.
A sk questions.
D on’t interrupt.
D on’t change the subject.
R espond verbally and nonverbally.
Author unknown. As cited in “More Of . . .The Best of Bits and Pieces.” Robert Gilbert, PH.D. E.D.